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4.8 out of 5 stars
Excellent customer service. This is the third Mazda we purchase from Cardenas Mazda and fourth vehicle in all that we purchase from Cardenas Motors. We highly recommend them. Thanks to the Sales team Mike Piña and his Sales Manager Billy Mata for outstanding customer service. Also thanks to Rudy Garza in finance for making sure we received the best financing possible. They make buying a vehicle easy and stress free. Mike also went the extra mile to bring us the new vehicle to the SPI because we were on vacation and took the trade in so we didn’t have to leave the Island. That’s what I call excellent customer service.... More
Customer service was great and they were flexible and willing to work around my busy schedule. I definitely plan on taking my other cars in for service there as well. Overall, great experience.
Great and quick service. Always receive great attention. They work around my schedule. Staff is always friendly and courteous. Receive amazing customer service. Make recommendations that keep my car running like new. -Anabel F.
The dealership had a wide variety of vehicles to choose from, and the sales and finance staff were quick, efficient, and well informed on their products and services. The Cardenas dealerships offer great service after the sale benefits as well. This was the quickest and easiest car purchase I've made in years.
From the minute I walked onto the lot to the minute I left with my new car I received the best service. I was just going to see my options, but Mazda turned out to be an amazing choice. Every worker in the office took a personal interest in my sale and helped in anyway they could. I had been to a competitor's dealership in the days before and the service did not compare. Cardena's employees were gonna make it happen for me no matter what it took. They also weren't willing to just make a sale, they made sure I got the best deal I could financially.... More
The customer service I received and always receive at Cardenas Mazda is unprecedented. They go above and beyond for all clients. Would reccomemd a hundred times over.
These people work together as a team. It's so refreshing to see sales and service work together. Complete customer satisfaction. Keep up the good work
I live in the Chicago area and ordered a part for my car from Joe Ybarra in the parts department. He assured me the part was in stock, verified it was not damaged, and shipped it to me the same day. He was very pleasant on the phone and was patient in answering all my questions. His customer service skills were outstanding and I appreciate the genuine concern he displayed through out this whole process. I received the part in excellent condition and I wanted to acknowledge everything Joe did to get this part to me.... More
Billy,Miguel and Geovanni were great. Team work and total appreciation for MAZDA loyal customers is very real at CARDENAS. From sales to service, Team CARDENAS knows how to provide professional and reliable customer service. This is my third MAZDA. This time a CX-5 Touring with preferred package. Excellent value!
Good job for a small dealership. They do have all they need to show you the cars, finance and service your vehicle. They answered all my questions and definitely gave it a good fight to give me a comfortable price I was looking for. No hassle or hustling at all that you stereotypically get from dealership sales people. Good job.